Credit Card payments are collected by Trekksoft AG acting as an authorised agent of Blue Waters Caribbean Adventures. Subsequently, Trekksoft AG will appear as CARIB ADV on your credit card statement.
The domain where you enter and process your payment is owned and operated by TrekkSoft AG.
Blue Waters Caribbean Adventures will make all reasonable efforts to accommodate all guests. Some activities may be subject to availability.
Full payment must be received at the time of booking in order to purchase excursions and transportation.
Reservations will be provided on a first come, first serve basis.
Cancellations will be accepted 72 hours before the tour date without cancellation fee for biobay tours, SUP & kayak rentals, and moonlite activities. Reservations booked with less than three days (72 hours) before the tour date will not be refundable. All other tours require a minimum of 7 days notice for cancellations. Tickets which are cancelled within 72 hours will be non-refundable.
Ticket modifications will be accepted up until 48 hours before travel date for biobay tours, SUP & kayak rentals, and moonlite activties. All other tours require a minimum of 7 days notice for changes. All modifications must be made by email to Blue Waters Caribbean Adventures reservation contact at: firstname.lastname@example.org
Should adverse weather conditions present themselves BWCA will make a decision no later than 2 hours prior to departure if the tour is to be cancelled. We will try to the best of our ability to reschedule the tour with guests. Should we be unable to reschedule the tour then a full refund will be issued.
Tardiness / No-Show Policy
Blue Waters Caribbean Adventures instructs it's drivers and guides to depart on-time. For the convencience of all of our guests we urge you to arrive at least 15 minutes prior to the tour departure time. In the event that you arrive late, you risk missing the tour. Should you miss the tour due to tardiness or failure to arrive on the schedule date the tour will be non-refundable.
For the Bio Bay Tour children under 4 years old are not permitted on the tour. Children under 16 years old must be accompanied by adults. Children under 12 years old who would like to participate in the Bio bay tour, must indicate their age when purchasing their ticket.
The Culebra Day Trip is a moderate level activity and is for children older than 6 years.
Blue Waters Caribbean Adventures shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect, or consequential), personal injury, or expense of any nature whatsoever which may be suffered by you or your participants.
The performance of this contract by Blue Water Caribbean Adventures is subject to acts of God or nature; acts of war or terrorism, government regulation; national disaster; strikes or civil disorder; labor disputes; inability to obtain labor materials, equipment or reasonable substitutes therefore; judicial orders; enemy or hostile government actions; civil commotion; fire or other casualty or other causes beyond the reasonable control of Blue Waters Caribbean Adventures or other emergencies making it inadvisable, illegal, or impossible to provide services or hold the aforementioned event. In case the event is cancelled due to these forces a change of date acceptable for both parties will be offered.
BWCA is governed by and construed in accordance of the laws of the common wealth of Puerto Rico without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the high court of Puerto Rico in respect of any disputes arising in connection with BWCA, terms and conditions, policies, notices or any matter to or in connection therewith.
People under the influence of alcohol or any ilegal substance will not be permited to do any of our activities.
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